Résumé

Objective

To help progressive organizations use technology thoughtfully, comfortably and strategically to accomplish their mission goals.

Experience

Jan. 2002 – Present
Community Partners, Inc., Amherst, MA
Technology Manager & Lead Grant Writer

  • Manage projects and consultants, as well as software and hardware, for a variety of technology projects designed to improve access to health care coverage in Massachusetts; report directly to the Executive Director.
  • Guided the organization through a time of upheaval and critical funding loss to find new funding and to use technology to accomplish mission goals. These innovations radically improved the way the organization works, both internally and externally.
  • Designed, wrote and implemented a half-million dollar matching grant awarded to CP by the U.S. Department of Commerce’s Technology Opportunities Program.
  • Rebuilt CP’s website (www.compartners.org; and newsite.compartners.org due to launch April 2008) multiple times using open-source content management systems. Maintain the site in Drupal.
  • Work with content staff to develop new ways of communicating with constituents via the Internet, including the integration of Web 2.0 strategies.
  • Provide training and support on hardware and software, internally and for field staff; demystify technology tools for staff.
  • Informed and maintained a long-term strategic technology plan for the organization; currently working on an ongoing project to increase online participation among our constituents.
  • Research and implement software and hardware solutions as necessary via resources that include the Nonprofit Technology Enterprise Network (NTEN).
  • Served on the steering committee for the 2008 NTEN Nonprofit Technology Conference; write occasional blog posts for NTEN.
  • Designed, wrote, and edited numerous grant proposals, large ($500K) and small ($1000); the organization is almost entirely grant-funded at this time.

May 2000 – Dec. 2001
WGBH Educational Foundation, Boston, MA
Web & Multimedia Technologist

  • Rebuilt www.wgbh.org from scratch in a custom-built CMS with a small team of programmers, designers and content producers; implemented complex designs in HTML.
  • Compressed and optimized audio and video files for the Web.
  • “Translated” technology for less tech-savvy staff members.

Apr. 1999 – May 2000
Unitarian Universalist Association Publications Department, Boston, MA
Marketing Coordinator & Web Master

  • Wrote and edited all marketing copy, managed production of monthly print ads, book jackets, pamphlets, the Web catalog and two annual print catalogs.
  • Designed, built, and maintained a 500+ page online book catalog.
  • Reviewed manuscripts and maintained correspondence with authors.

Oct. 1998 – April 1999
Brown University, Providence, RI
Writing Center Staff Tutor

  • Taught writing in one-on-one, one-hour conferences with undergraduate and graduate students.
  • Tutored ESL students in writing.
  • Offered critical feedback for more advanced writers.

Skills

  • Extensive experience building and maintaining sites in open-source content management systems including Drupal, Mambo/Joomla!, custom-built systems and WordPress.
  • Significant experience building and nurturing online communities.
  • Thorough understanding of Web 2.0 strategies that help constituents engage with issues, organizations and each other.
  • Experience working with and integrating ASP solutions including Constant Contact, Democracy in Action, CiviCRM, Google Analytics and Google Apps.
  • Advanced proficiency in HTML and CSS; extensive experience working with PHP/MySQL systems; intermediate Photoshop skills; beginner-level PHP programming skills.
  • Advanced communication and writing skills, including instructional writing and writing for the Web.
  • Advanced grant proposal writing, research and management skills.
  • Intermediate to advanced ability to troubleshoot hardware and software problems; excellent ability to locate resources to help solve a problem when I do not know the solution.
  • Self-taught techie; excellent ability to learn what I need to learn to achieve goals.

Education

1994 – 1998
Brown University, Providence, RI.
B.A. with Honors, Religious Studies.
Awarded the 1998 Bishop McVickar Prize, Excellence in Undergraduate Honors Thesis.

Ongoing Education

  • NTEN Member, 2003-present: Annually attend the NTEN Nonprofit Technology Conference (NTC); participate in ongoing training in technology strategy through NTEN, most recently on Google Analytics. Received “2008 NTENNY” Membership Award.
  • Ongoing instruction in technology strategy and online community building from Summit Collaborative’s Marc Osten and Beth Kanter, 2004-present.
  • PHP/MySQL Boot Camp, Antharia. October 2004 and May 2005.
  • Proposal Writing Seminar, The Foundation Center. March 2003.
  • Health Desk Intern, Daily Hampshire Gazette. Northampton, MA. January 2002-May 2002. Wrote eight feature articles and several smaller pieces.
  • Fundamentals of Design. Holyoke Community College. August-December 2001.
  • MediaCleaner5. Future Media Concepts. May 2001. Learned how to improve video compression using MediaCleaner5.
  • Media Streaming Seminar. Future Media Concepts. June 2000. Video streaming and compression seminar.
  • 1998 Donegal Poetry Festival Workshop. Intensive two-week workshop in Ireland led by prominent Irish and American poets, including Billy Collins and John Montague.

Interests

Writing, hiking, crafting and the DIY/sweatshop-free movement, music, photography, Internet technology.